Orders & Shipping

Thank you for choosing Rossignol! We are committed to providing you with a seamless shopping experience. Below, you’ll find important information about order processing, shipping, and delivery.

Order Processing
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer. Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Options & Delivery Times
We offer several shipping options to meet your needs. Delivery times vary depending on your location and the shipping method selected. Standard shipping usually takes 3-7 business days, while expedited shipping may arrive in 2-3 business days.

For international orders, delivery times depend on customs clearance and local postal services. Please note that any customs duties or taxes are the responsibility of the recipient.

Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your package’s progress on our carrier’s website. If you have any issues tracking your order, please visit skisrossignolsa.com for assistance.

Shipping Restrictions
Some items may have shipping restrictions due to size, weight, or destination regulations. If an item cannot be shipped to your location, you will be notified during checkout.

Returns & Exchanges
If you are not completely satisfied with your purchase, you may return or exchange it within 30 days of delivery. Items must be unused, in their original packaging, and accompanied by a receipt. For more details, visit skisrossignolsa.com.

Need Help?
For any questions regarding your order, shipping, or returns, please visit our FAQ section at skisrossignolsa.com. Our customer service team is here to assist you.

We appreciate your trust in Rossignol and look forward to serving you!